8 min
Scroll wheels and zip codes
A customer was charged for 40 of something they had ordered 4 of, and the mechanism turned out to be a browser behavior sitting inside the one input type everybody reaches for.
Forms
All writing →4 posts filed under Forms, newest first.
11 min
I had to type my own address
A five-month redesign went out in one drop, conversion came down about 8%, and the thing doing it was a checkout field that had quietly stopped telling the browser what it was for.
2 min
fieldset and legend
A group of radio buttons has a question attached to it, and the question needs to be in the markup rather than in a heading that happens to sit nearby.
1 min
optgroup
A select with 40 options in it is nearly always a select that wanted three or four labeled groups, and the element for that has been sitting in HTML the entire time.